Job details

Department Operations and Processes: 50% 

• Prepare and maintain records, databases, and reports with accuracy and confidentiality. 

• Provide clerical support, including data entry, filing, and document preparation. 

• Coordinate meetings, calendars, events, travel, and room reservations; update systems as needed. 

• Assist with preparing materials and communications for meetings, presentations, and events. 

• Support the creation and distribution of promotional materials for departmental programs. 

• Manage office supplies, equipment maintenance, vendor requests, and routine purchases within budget. 

• Maintain department internal webpage and assist with public relations materials. 

Student/Customer Services: 40% 

• Greet and assist visitors in person, by phone, and email, providing information and directing inquiries as needed. 

• Communicate clearly and courteously to support student success. 
  Assist with outreach activities to share college information with internal and external audiences. 

Other: 10% 

• Participate in cross-departmental initiatives and campus events. 

• Identify and recommend process enhancements to improve efficiency and service delivery. 

• Perform other duties as assigned to support the mission, vision, strategic priorities and goals of the College and the primary unit,divisionand department of this position. 

Physical:Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions. 

Environmental: Work will often occur in an office setting; where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally. 

Vision: Ability to observe in a near visual range with or without correction orreasonable accommodation. 

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. 

Required Qualifications  

• High School diploma or equivalent. 

• Minimum of three (3) years of office support or related experience. 

• Intermediateproficiencywith Microsoft Office Suite (Word, Excel, Outlook) and general office equipment. 

• Ability to follow instructions, manage multiple tasks, and meet deadlines independently, seeking guidance only for complex or unclear situations. 

• Ability to work effectively with individuals from diverse backgrounds andmaintaina respectful, inclusive environment. 

Desired Qualifications 

• Experience working with computer information systems used for student and employee data and reporting such as Workday.