Job details

The ideal candidate will demonstrate cultural competency in serving diverse community college populations, including faculty, management, and students from varied ethnic, racial, cultural, and socioeconomic backgrounds. This includes those with differing abilities, AB 540 students, DACA recipients, Foreign Residents, VACA participants, and Continuing Education students. They will support RSCCD's mission to promote self-awareness, knowledge, and communication skills, enabling all members of the college community to participate creatively and confidently in an ever-changing world.

Candidates will contribute to an inclusive and collaborative workplace culture that supports the diverse needs of faculty, management, staff, and students. They will effectively provide services and support to individuals with differing academic preparation levels and unique learning or workplace needs, ensuring equitable access and opportunities for success. Candidates should demonstrate cultural competency, sensitivity, equity-mindedness, and a commitment to anti-racism in all interactions and contributions. Through their role, they will empower students to achieve their educational and career goals while promoting a positive and inclusive environment where faculty and management can thrive, fostering creativity, confidence, and lifelong learning throughout the college community.
Class Summary
Under general supervision - operates an instructional center by overseeing and maintaining learning equipment, assisting students in usage of the center and performing clerical duties; performs related duties as required.

Representative Duties
Orients students by proper operation of instructional equipment which may include CRT computer terminals or tape recorders; maintains inventory and records usage of equipment by students; may administer and score tests and explain test results to students; performs related clerical duties including recording attendance and performance, typing instructional materials, filing, maintaining supplies inventory; maintains a proper learning environment; provides minor maintenance and cleaning of equipment; may assist instructor(s) by providing tutorial assistance to students; may maintain file of tapes; may supervise student aides or part-time instructional center technicians.

Organizational Relationships
This classification reports to various Deans and may supervise student aides or part-time instructional center technicians. This classification works with students and faculty in the instructional center setting.

QUALIFICATIONS


Training and Experience
Any combination of training and/or experience equivalent to 6 months of responsible clerical experience.

Knowledge and Abilities
Knowledge of: operation and minor maintenance of instructional center equipment which may include computer terminal or other visual and audio equipment; oral and written English; record keeping, clerical and general office procedures. It may be desirable to have knowledge of the content area of the course(s) being taught in the instructional center and knowledge of the principles of tutoring.

Ability to: learn, operate, explain operation of, and provide minor maintenance on instructional center equipment which may include computer terminal or other visual and audio equipment; establish and maintain effective relationships with instructors, employees and students; be sensitive to students from diverse backgrounds; understand and follow oral and written instructions; maintain a proper learning environment; perform clerical, filing and supporting duties; operate office equipment; administer and score objective tests; be responsible for the day-to-day operations of an instructional center. It may be desirable to have the ability to work well with tutor and assist students.