Job details

Specialist, Program

Position Number: 7078351
Location: Austin, TX
Position Type: Academic Advising

Specialist, Program

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC

Job Posting Title:
Specialist, Program

Job Description Summary:
To support the assigned department and work directly with the department head on coordination of department program activities.

Job Description:

The Department of Photography + Visual Media is hiring a Program Specialist who will serve as the department's primary point of contact for current and prospective students.

This person works closely with the Department Chair on recruitment, academic advising, student persistence, and degree completion - and is often the first voice a student hears when they reach out to the program. The strongest candidates will bring:

A genuine commitment to student success, from first inquiry through award completion.
Exceptional interpersonal and customer-service skills - the ability to make every student feel seen, whether in person, over email, or at an event.
Strong written communication. This role drafts correspondence, maintains outreach materials, and supports departmental communications.
Comfort planning and hosting events, including open houses, public talks, portfolio reviews, and prospective-student outreach.
The organizational instincts to track cohorts, flag at-risk students, and keep advising workflows running cleanly.
Ease working across teams - with faculty, staff, and external partners.

Experience in higher education, the arts, or creative industries is valued but not required. If you care about doing things well - not just the work, but the way the work gets done, and the community we serve - you'll find a home here.

Description of Duties and Tasks

Arranges and coordinates assigned activities, as needed.
Advises students on various aspects of the program such as majors, course selection, transferability, and prerequisite for degree plans.
Distributes and tracks student paperwork, as required.
Maintains communications with department chair and faculty in the department.
May assist with creation and maintenance of departmental and/or instructional websites.
Depending on department, may address student issues arising from field observation requirement. Forwards such issues to Department Chair as needed. Meets with students on a one-to-one basis when necessary, to resolve problems with field observations.
Depending on department, may coordinate placement and scheduling of Austin Community College (ACC) students in public schools for required observations. Maintains telephone and email correspondences with ISD partners, ACC faculty, and students. Prepares and forwards all necessary documentation and background check information to participating school districts for placement.
Depending on department, may serve as a liaison between ACC and independent school district personnel. Establishes and maintains new partnerships for field observation placements. Assists with college and department related outreach and networking.
Depending on department, may Initiate, assist, and maintain communication with public school officials and administrative staff regarding school visitation portion of Coordinating Board requirements for ACC education courses.
May oversee work of hourly employees.

Knowledge

Depending on department, knowledge of public school administration may be required.
Program training goals and implementation.

Skills

Working collaboratively, as well as independently.
Maintaining an established work schedule.
Effectively using interpersonal and communication skills, including tact and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow-through.
Establishing and maintaining effective working relationships.
Maintaining confidentiality of work-related information and materials.
Effectively working with a diverse and multicultural student body.
Writing professional level correspondence.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

Two years related work experience.

Required Education

Bachelor's degree.

Special Requirements

A criminal background check may be conducted if this position requires public school visitations.
Valid Texas Driver's License and reliable transportation may be required if position will involve travel between ACC campuses and local public school districts.

Physical Requirements

Work is performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.

Salary Range (PG 119)

$47,908 - $59,885

Number of Openings:
1

Job Posting Close Date:
April 27, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Highland-Campus/Specialist--Program_R-9188