Job details

Office Associate

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Position Number: 7012495
Location: Grayslake, IL
Position Type: Facilities Management

Office Associate
College of Lake County

Full Time
REQ-00000789

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time or part-time under 20 hours employees (ex: health insurance).

Position Title:

Office Associate

Job Summary:

College of Lake County has an exciting opportunity in our Facilities Department at the Grayslake Campus! Under the supervision of the Operations, Scheduling and Events Supervisor, the Office Associate provides day-to-day administrative support to the Facilities Department. This position performs clerical and receptionist duties including, but not limited to, answering phones, dispatching urgent requests, copying, filing, and assisting students, staff, and vendors (in person and over the phone) by providing basic information relating to the operational function of the Facilities department, its procedures, policies, and day-to-day activities. Additionally, this position will schedule work orders and assist with scheduling small meeting requests.

Job Description:

Department Operations/Processes: 50%

Monitor the utilities budget activity by recording usage and fees, monitoring account expenditures, preparing 3rd party billing requests, and tracking invoices to be paid

Process payment requests, purchase orders, requisitions, and invoices

Prepares and distributes correspondence, reports, agendas, and meeting minutes.
Analyzes and prepares special reports and materials as assigned.

Maintain Facilities training spreadsheet to include training sessions available and who is required to participate. This will include following up with supervisors, trainers, and team members to coordinate training sessions, materials, and schedules and ensure the correct certificates are given.

Assists in maintaining office files, records, and documentation

Monitor department office supplies, ordering items as requested by department personnel or to replenish supply on hand.

Serves as back up to Central Scheduling for internal meeting reservations and fleet reservations and documentation

Student/Customer Service: 45%

Assist the department by providing a variety of support services supporting Facilities supervisors, department and College staff, faculty, vendors, and community members.

Receive visitors with department sign in and distribute keys based on need, answer phones, and route calls as appropriate.

Dispatch high priority requests via radio.

Review and process service requests in the Facilities work order management system, ensuring appropriate information is received and determining what department the work will be assigned to providing communication to customers regarding open or pending requests

Other: 5%

Follows all institution and regulatory policies, procedures and standards.
Utilize self-appraisal to determine progress in meeting performance management system objectives and career goals.

Performs other related duties and office functions as assigned.

Required Qualifications

High School diploma or equivalent.
Minimum of two (2) years of office support or related experience.
Working proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
Ability to follow instructions, manage multiple tasks, and meet deadlines independently for routine work, with support for new or complex tasks.
Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.

Desired Qualifications

Prior experience performing administrative or customer service duties, including scheduling, data entry, and office support tasks.
Experience working with computer information systems used for student and employee data and reporting such as Workday.

Work Schedule

8:00 a.m. - 4:30 p.m., Monday - Friday

Pay

$16.38/hour

Full-Time/Part-Time:

Full time

Total Hours Per Week:

Position Type:

Staff

Job Family:

Classified

Posting Date:

03/13/2026

Expected Start Date:

04/20/2026

Compensation Grade:

B21

Location:

Grayslake Campus

Department:

Operations, Events & Scheduling Sub Department

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).

To apply, visit https://clc.wd115.myworkdayjobs.com/en-US/External/job/Grayslake-Campus/Office-Associate_REQ-00000789-2