Job details

Manager, ERP Systems

Position Number: 6920586
Location: Austin, TX
Position Type: Computing - Management/Director

Manager, ERP Systems

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC

Job Posting Title:
Manager, ERP Systems

Job Description Summary:
General Statement of Job

Responsible for end-to-end management and operations of the Enterprise Resource Planning (ERP) and Student Information Systems (SIS) platforms, including coordinating, monitoring, controlling and communicating all relevant activities to appropriate stakeholders.

Job Description:
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

Serves as people manager for a team of analysts and developers.
Oversees production operations of ERP and SIS applications (among others), including maintenance, configuration, monitoring and incident response.
Serves as Incident Manager for related applications during production incidents and outages.
Interfaces with external vendor partners responsible for delivering the final software product and systems integration consulting services necessary for the successful implementation.
Coordinates projects and activities related to their platforms, including but not limited to, business requirements gathering, testing and implementation of various modules of the selected platform.
Acts as the business relationship manager for the various internal organizational groups and representing the systems to all appropriate stakeholders.
Establishes work plans and staffing for project activities, iterations or phases, and arranging for recruitment or assignment of direct reports as needed.
Provides leadership, motivation, and career development to team members throughout the year and conferring with staff to outline work plans.
Acts as the primary liaison between external partners and internal stakeholders.
Works with project managers, overseeing the closing of all related projects including access removal, test environment decommissioning, documentation and "lessons learned".
Manages the daily workload of staff under their purview in accordance with established target metrics and provides relevant input to the Director of the area to assist with refining service-related operations and metrics (process changes, SL refinements, etc.)

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Supervisory principles, practices, and methods.
Strong knowledge of project & program management methodologies, processes and procedures.
Knowledge and understanding of the key areas that typically fall under the purview of a major ERP system including finance and HR.
Knowledge and understanding of Student Information Systems (SIS).
Sound understanding of IT concepts including, but not limited to, System Development Life Cycle (SDLC), IT Service Management, IT Incident and Problem Management, iterative development/delivery, systems integration, data cleansing, data migration, verification and validation.
Knowledge of instructional resource technology and terminology along with knowledge of higher-education practices, policies and procedures.
Budget & resource planning knowledge and experience.
Experience with risk identification, risk mitigation/contingency planning, tracking and escalation/resolution.

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Maintaining an established work schedule.
Maintaining confidentiality of work-related information and materials.
Effectively using interpersonal and communications skills, including tact and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow-through.
Providing technical leadership for administrative systems.
Interfacing with executive management regarding large administrative systems upgrades.
Assessing and prioritizing multiple tasks, projects, and demands.
Establishing and maintaining effective working relationships.
Strong relationship building, negotiation and facilitation skills.
Demonstrating problem solving and critical thinking skills pertaining to Problem and Incident Management situations.
Strong skills with project management software and other work productivity tools.
Experience providing direction, coaching or mentoring to junior team members.

Technology Skills

Use a variety of spreadsheets, word processing, database, and presentation software.
Use query and control languages, programming languages, and database systems.
Use issue and task tracking applications to manage software development and support activities.

Required Work Experience

Three years related work experience.

Preferred Work Experience

Eight or more years of related work experience in mid-sized to large organizations of moderate to high organizational complexity.
Five years' experience successfully managing day to day operations of ERP and/or SIS applications.
Three or more years working in a higher-education environment using or implementing a modern ERP solution.

Required Education

Bachelor's degree.

Special Requirements Licenses/Certifications; Other

Valid Texas Driver's License and reliable transportation for travel in the Austin area as required.

Other Preferred Qualifications

Experience working in a regulated industry or government agency.
Ability to gain and retain Criminal Justice Information Systems (CJIS) certifications
ITIL L4 Certification
Experience leading projects in the following areas is highly desirable:
- Data migration
- Finance/Accounting, Human Resources
- Higher-Education Student Information Systems (SIS)

Salary Range (PG 128)

$111,138 - $138,922

Number of Openings:
1

Job Posting Close Date:
February 25, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Highland-Campus/Manager--ERP-Systems_R-8955